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Phase 3Roadmap

AI Smart Policing

AI that listens, triages and watches — so officers can act faster.

Overview

AI assistance across intake, triage and field awareness

From voice-based complaint registration in local languages to CCTV analytics and predictive patrol mapping, Phase 3 layers AI across the department's daily workload without replacing a single existing system.

Workflow

How the process runs, step by step

1

Citizen speaks their complaint in Hindi, Wagdi or another local language

2

Speech-to-text and an LLM structure it into a formal complaint

3

AI classifies category, priority and suggested desk

4

Officer reviews and approves before it enters CCTNS

5

CCTV analytics and predictive patrol maps run continuously in parallel

Capabilities

What this phase delivers

Voice & Chatbot Complaint Registration

Citizens speak in Hindi, English, Wagdi or other regional languages. AI structures a formal complaint for officer review in seconds.

AI Case Triage

Automatic categorization, priority scoring and desk routing — plus duplicate-complaint detection when multiple citizens report the same incident.

CCTV Analytics

Vehicle detection, number-plate recognition, crowd-size estimation and suspicious-behaviour alerts from existing camera feeds.

Predictive Patrol Mapping

Historical FIR patterns surfaced as a hotspot heat map by location, time and day — a recommendation layer, not a prediction of individuals.

AI Translation

Real-time translation between Hindi, Wagdi, Gujarati and tribal dialects so no citizen is turned away for a language barrier.

Officer AI Assistant

Ask for similar FIRs, crime patterns or a case summary in plain language. Extracts names, dates, locations and numbers from long documents.

Benefits

Why this phase matters

Reduces paperwork and complaint registration time

Surfaces high-priority and duplicate cases automatically

Extends coverage of existing CCTV infrastructure

Removes language as a barrier to filing a complaint

Bring a transparent trust layer to your department

See how Gradify PoliceTrust anchors onto CCTNS and ICJS without disrupting a single existing workflow.